Returns & Exchanges
At Since 1863, we honor our heritage of quality by offering a 30-day window for returns on all items in their original, unused condition. We strive to ensure every customer is satisfied with their piece of history.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship Your Items
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.